亞達科技股份有限公司正在尋找日文客服工程師，如果你是個愛挑戰、擅於分析、聆聽，且能有效解決客戶問題，這個職位就是為你而設的！

工作內容：

• Customer Issue/Pain Point/Need Analysis and Solution Proposal
  • Clearly describe the customer's problems or requirements.
  • Collect and consolidate data related to customer issues.
  • Perform root cause analysis for problems and conduct must-have and nice-to-have analysis for requirements.
  • Describe solutions based on the analysis, develop action plans, identify owners, and propose expected results.
  • Execute proposals, monitor progress, and provide regular reports.
  • Implement a continuous improvement cycle based on feedback and results.
• Daily Operations
  • Maintain communication with all stakeholders and ensure they are up-to-date.
  • Optimize resource allocation to enhance efficiency.
  • Provide timely updates on progress and changes.
  • Follow up on issues until they are resolved.
  • Address the root causes of problems structurally within the organization.
  • Handle problems and requirements systematically.

我們希望你擁有

• Ability to independently analyze and solve complex customer problems.
• Strong data analysis skills.
• Excellent communication and coordination skills, with the ability to effectively collaborate with multiple stakeholders.
• Willingness to travel or relocate to Japan.

加分條件

• Experience working in a cross-cultural environment or proficiency in Japanese is a plus.

工作待遇：面議

上班地點：台南市善化區大利三路5號3樓

上班時段：日班

休假制度：週休二日

語言能力：中文 & 日文(聽:精通、說:精通、讀:精通、寫:精通)

證照：JLPT N1

聯絡公司： 亞達科技股份有限公司
聯絡人： 陳先生
聯絡E-mail： adatrecruitment@micb2b.com、bensonchen2@micb2b.com

快來加入我們，成為客戶解決問題的高手，帶領大家一起創造非凡！點擊下方連結了解更多資訊：

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更多信息請訪問我們的官網：亞達科技

亞達科技股份有限公司期待你的加入！